According to NPS
Clients and candidates are willing to recommend get experts
How we calculate NPS?
As part of our service quality survey, we ask clients to rate:
- overall satisfaction with their consultant on a 10-point scale, where 10 means completely satisfied and 1 means completely dissatisfied;
- overall satisfaction with get experts on the same 10-point scale;
- willingness to recommend us to colleagues and acquaintances.
If we helped you hire someone or conducted candidate market research, we send a short survey one week after the hire starts or the service is delivered.
If no hire took place, we send it three months after receiving the vacancy brief.
- overall satisfaction with their consultant on a 10-point scale, where 10 means completely satisfied and 1 means completely dissatisfied;
- overall satisfaction with get experts on the same 10-point scale;
- willingness to recommend us to colleagues and acquaintances.
If we helped you secure a role, we send a short survey one week after you start your new job.
If no hire took place, we send it one month after your interview with the client.
in 2025, we achieved the following results
Thank you so much to your team for the thorough market analysis. It was very comfortable to collaborate — we always received necessary feedback on candidates. The consultant responded promptly to all inquiries.
I would like to highlight the client-centric approach of your company as a whole and the consultant specifically. We felt heard, our feedback was taken into account during the search process, actions were adjusted accordingly, and each time the proposed candidates kept getting better and better.
I want to express my gratitude to get experts for expert support in finding a relevant vacancy, guidance throughout all selection stages, and ultimately receiving a desired job offer from an employer aligned with my values, corporate culture, and business practices!
A highly professional team of specialists, clarity and effectiveness, exceptionally pleasant communication.
Thanks to your feedback, we continuously improve our service quality and make our interactions as valuable and enjoyable as possible.
At get experts, we follow these standards
1
We strive to stay connected and maintain regular communication on active projects
2
We provide feedback
We provide feedback to candidates within three days of their meeting with get experts
and within one to two days of their interview with a prospective employer.
3
We verify candidates
4
We thoroughly prepare our candidates
We prepare candidates for interviews, covering the company, the role, and the process.